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‎10-25-2022 01:30 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw
Operating System: Microsoft Windows 10 (64-bit)

Hi, I purchased this printer with 3 years warranty but the site says it has expired after 1 year.  I cannot get any response from the warranty claim people despite sending 2 emails.  The lack of any contact number or email address is frustrating.  Can anyone help please?

 

 

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6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-25-2022 02:06 AM

HP Recommended

Did you check with the seller who sold you the printer?

The warranty on printers is 1 year, if you bought a care pack with an additional 2 years warranty the seller has to register your device serial number to activate additional 2 years.




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2 REPLIES 2

‎10-25-2022 02:06 AM

HP Recommended

Did you check with the seller who sold you the printer?

The warranty on printers is 1 year, if you bought a care pack with an additional 2 years warranty the seller has to register your device serial number to activate additional 2 years.




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‎10-25-2022 09:00 AM

HP Recommended

Thanks for letting me know, a pity HP Warranty seem to ignore customers who file a warranty claim.

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