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HP Recommended
HP ENVY 6432e All-in-One Printer

Error message E4. When I opened the paper compartment, a coiled spring in there (loose) and when I lifted the printer up there is a small plastic bracket lying on the tabletop (under the printer! This printer is a disaster - needs replacement!

2 REPLIES 2
HP Recommended

Restarting the printer does not help as parts have come loose. Trying to print simply results in another paper jam!

HP Recommended

Or call me on [Personal Information Removed]

Ian

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