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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Photo paper | Up to 280 g/m² (75 lb bond) |
"Jams" caused by the weight of the paper might include
- Not correctly setting the Media type in the printer dialog (preferences / shortcuts)
- For those printers that support the feature: Not having set the Media on the printer panel
What else?
Jams can also be caused by printer error, a dirty printer, or worn parts.
NOTE:
Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The following steps apply to both real and false paper jams.
References
Printer Specifications for HP ENVY 5530, DeskJet 4510 Printers
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 5530 e-All-in-One Printer series
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