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When trying to print anything from Internet or even copy, error message is "Out of Paper"

HP Recommended
Photsmart 7520e All-in-one series
macOS 10.15 Catalina

Photosmart 7520e All-in-one printer, product #CZ046A. When trying to print from my computer or even trying to copy an existing document, I get an error message  "Out of Paper" even though paper is there and loaded properly. I have cleaned the rollers to no avail.

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@Gamma2010, Welcome to the HP Support Community!


Are you using regular paper?

You may refer to the printer specifications page to check the supported paper types and paper size.


Update the printer firmware

Go to Setup > Tools > Update the printer

Click here to know different methods of updating printer firmware.


Kindly perform the steps mentioned in this document to resolve this issue - An 'Out of Paper' error displays, printer does not pick paper


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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