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I had to clear a major paper jam and did fix it. But I have this piece... I think it goes in the paper feeder area but I'm unsure. WHERE DOES IT GO!??!?! lol               

2 REPLIES 2
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Hi @Khailia,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with one of the piece that came out of your Printer.

 

The support here is limited to troubleshooting and if the printer is working fine for now.

Request you to continue using the printer and if there are any issues get in touch with us to assist you further with the replacement of the printer based on the warranty available.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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Finding a mysterious piece during a printer jam is akin to facing a snow-covered driveway without a shovel. To solve the puzzle, closely examine the piece for clues and consult the printer manual for guidance, much like seeking alternative snow removal techniques. Explore the printer's internal components, comparing and testing the piece's fit cautiously. If unsure, seek professional help to avoid further complications, similar to seeking assistance for challenging snow removal tasks😊 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.