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HP Recommended

Why haven’t any pages been mailed to me yet if my current plan qualifies me for 700 pages? I had gotten new printer HP DeskJet 2752e All‑in‑One Printer- and subscribe to plan - $0.99 plan / 10 pages a month and printer comes with free ink delivery for 6 months. I have gotten the ink cartridges in mail I’m on my first delivery but there hasn’t been any printing pages delivered yet. So basically I’m receiving ink but no paper to actually make use of it. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Jay202222 

 

Welcome to the HP User Community.

 

The subscription does not include the paper.

Paper is supplied by the subscriber (you).

The service is a Print-by-page subscription model.

The number of pages included varies with the particular plan.

 

For example, if your selected plan includes 700 pages per month, you can - without extra cost - print 700 pages of content.

 

You might want to read how the plan works before going too much further.

For example, any sheet of paper with any printing on that paper, counts as a "page".

Two-sided printed paper counts as two-pages.

 

Things that are Instant Ink

 

Start here:

HP Instant Ink - Manage your account

Including information for

 

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

 

 

 

Instant Ink Support >> HP Instant Ink Support   

NOTE >> Select Your Region // Hours as listed at the site.

 

 

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Jay202222 

 

Welcome to the HP User Community.

 

The subscription does not include the paper.

Paper is supplied by the subscriber (you).

The service is a Print-by-page subscription model.

The number of pages included varies with the particular plan.

 

For example, if your selected plan includes 700 pages per month, you can - without extra cost - print 700 pages of content.

 

You might want to read how the plan works before going too much further.

For example, any sheet of paper with any printing on that paper, counts as a "page".

Two-sided printed paper counts as two-pages.

 

Things that are Instant Ink

 

Start here:

HP Instant Ink - Manage your account

Including information for

 

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

 

 

 

Instant Ink Support >> HP Instant Ink Support   

NOTE >> Select Your Region // Hours as listed at the site.

 

 

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.