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- Printer Paper Jams & Feed Issues
- Why is my hp printer saying Paper size misplace?

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1 REPLY 1
12-11-2024 06:01 AM
Hi @Meemo2,
Welcome to the HP Support Community.
I'd be glad to help you!
Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.
Check the paper size and source settings (Windows)
- Check the paper size and source settings for your print job in Windows.
- In the program you are trying to print from, click File, and then click Print.
- Make sure your printer is selected, and then open the Properties dialog box.
- Depending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
- For most HP printers, click the Paper/Quality tab, and then continue with these steps.
- For HP Laser printers, click the Paper tab, click the Original Size drop-down, and then make sure the paper size matches the type of paper loaded into the printer. Click the Output Size drop-down, select Same as Original Size, and then click OK.
- Click Paper Source, and then confirm the correct paper tray is selected.
- Click Advanced, and then click the Paper Size drop-down.
- Make sure the paper size matches the type of paper loaded into the printer.
Note: If the exact paper size is missing from the list, select the size closest to the paper loaded into the tray.
Click OK.
Click here for the remaining steps.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee
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