Solved: Why shouldn't I remove the plastic on the ADF window? What p... - HP Support Community

crispy_cat · ‎04-15-2021

There's a piece of clear plastic on the flatbed area where the scanner scans the documents sent through the ADF. What purpose does it serve? Why shouldn't I remove it? It just doesn't feel right, and sometimes things fed through the ADF come out slightly slanted.

Repairatrooper · ‎04-16-2021

That plastic ensures that the paper feed properly. Without it the leading edge of the paper will jam on the edge of the glass.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

View solution in original post

Repairatrooper · ‎04-16-2021

That plastic ensures that the paper feed properly. Without it the leading edge of the paper will jam on the edge of the glass.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Why shouldn't I remove the plastic on the ADF window? What purpose does it serve?

Create an account on the HP Community to personalize your profile and ask a question