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Is your printer showing an error message? Click here for tips and tricks!
HP Recommended
HP ENVY 7640
Microsoft Windows 10 (64-bit)

Printer should print on normal paper, however says "No Paper" (with yellow triangel) Tray is filled!

and is asking for "HP Color®Lok paper". Only this foto-tray is moving in and out.

How to solve this and start regular printing again on normal paper

2 REPLIES 2
HP Recommended

Hello @TomPilibi,
Welcome to the HP Support Community!

 

Please read carefully, HP print settings guide 

If something is still unclear, then please tell me the settings here, upload image.

 

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”.


I'm not an employee of HP, I'm as volunteer here.
Requests via Private Messages (PM) cannot be answered.

        
HP Recommended

If the display is asking for color lok paper then 99% of the time it is because the default paper type on the driver installed on your computer is color lock.

 

On your computer go to control panel>devices and printers and then right click on your printer icon and select printer preferences from the middle of the drop down menu. On the lower right you will see a box for paper type: change it to plain.

 

Repairatrooper_0-1626147780824.png

 

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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