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08-30-2022 07:28 AM
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- Could be the paper - too damp, too dry (unlikely during monsoon season), wrinkled.
- Could be the printer - dirty, damp, sticky (related to dirty).
- Could be the printer - out of alignment
- Could be the firmware - out of date?
The alignment is separated from the other two simply because, if you cannot print an alignment sheet, you might not be able to align the printer.
Try some fresh, dry, carefully stored paper in a freshly cleaned - and hopefully aligned - printer.
Jams and Feed Issues - Solutions, including a video
If not done, consider updating the firmware:
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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