• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about cartridges, Click here to check it out!
HP Recommended
HP DeskJet Ink Advantage 2776 All-in-One Printer
Microsoft Windows 11

any paper going in gets jammed in HP Deskjet Ink Advantage 2776

1 REPLY 1
HP Recommended

@Ach2700 

 

Welcome to the HP Community Forum.

 

Ideas...

  • Could be the paper - too damp, too dry (unlikely during monsoon season), wrinkled.
  • Could be the printer - dirty, damp, sticky (related to dirty).
  • Could be the printer - out of alignment
  • Could be the firmware - out of date?

 

The alignment is separated from the other two simply because, if you cannot print an alignment sheet, you might not be able to align the printer.

 

Try some fresh, dry, carefully stored paper in a freshly cleaned - and hopefully aligned - printer.

 

Jams and Feed Issues - Solutions, including a video

E4 (Paper jam) error

 

If not done, consider updating the firmware:

HP DeskJet/Ink Advantage 2700 All-in-One Printer series All-in-One Printer series Firmware Update 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet Ink Advantage 2776 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.