• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP Officejet Pro 8620 e-All-in-One Printer

Can I safely use 110lb cardstock on an HP Officejet Pro 8620?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

For those who don't know the difference between "normal" and "heavy/cardstock" paper... Yes, 28 may be the max for normal paper. However, I called HP directly (and finally got a real person). They looked it up and said 66 lb is the max recommended for cardstock.

 

View solution in original post

3 REPLIES 3
HP Recommended

The maximum plain paper recommended for that printer model is 28lb. 




My profile on LinkedIn

HP Recommended

I understand 28lb for plain paper. It also has settings for cardstock (heavy paper). I imagine that's probably more than 28lbs. 
?????

HP Recommended

For those who don't know the difference between "normal" and "heavy/cardstock" paper... Yes, 28 may be the max for normal paper. However, I called HP directly (and finally got a real person). They looked it up and said 66 lb is the max recommended for cardstock.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.