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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Does your original bill of sale show the unit is still under warranty? If not, then in most cases you cannot purchase a carepack. Carepacks are typically purchased at time of purchase or before warranty expires. If your case was opened before the warranty expired then you should follow up to find out what is going on.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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