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HP Recommended
HP OfficeJet Pro 8035 All-in-One Printer

Carriage is stuck, and there is no obstruction.  Have followed all the instructions and nothing works.

1 REPLY 1
HP Recommended

Carriage gear may be broken. Consult HP Tech.

Also, check out this YouTube video:-

 

https://m.youtube.com/watch?v=wY1QD4VEtLg&pp=ygUaaHAgODAzNSBvZmZpY2VqZXQgcHJvIGdlYXI%3D

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