difficulty printing card stock

[AnnettaM]

We are trying to print the names of the office personnel on Christmas cards and it will not feed through. It says paper jammed. Is there a setting that can be used to help with this? 

[Dragon-Fur]

@AnnettaM 

Likely, yes -

What and How:

HP LaserJet Enterprise 700 Color MFP M775 - User Guide

Paper Sizes - starting on Page 26

Paper Types - Page 30

Look for your paper type - check the supported weight range

Select Paper Types

Windows - Page 91

MacOS - Page 104

Embedded Web Server (EWS)

Starting on Page 208

Open your favorite browser > type / enter Printer IP address into URL / Address bar

and

HP Embedded Web Server Copy/Print tab - Page 210

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Other considerations:

After the paper is loaded, make sure you set / check the Tray settings in EWS

The software / application you are using makes a difference in how you confirm / set the Media (paper type) and Paper Size.

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP LaserJet Enterprise 700 color MFP M775 series 

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