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‎06-30-2022 05:32 PM

HP Recommended
Product: HP LaserJet Managed MFP E82540-E82560dn - Base Product 40-60 ppm

I have a 13.84.A2 error code on my finisher and it seems that an obstruction is in the center of the paper path. I force the paper out an it appears that after Ipush a flap up jam goes away then it returns shortly after. Is there a unit broken and can it be ordered to replace. i have an MFP E82550Ddn with a stapler /stacker finisher . I placed a buffer diverter and buffer solenoid on order but not sure if this w

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1 REPLY 1

‎07-01-2022 09:06 PM

HP Recommended

Have you run the diagnostic tests  built into the printer that would likely show you if a sensor has failed?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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