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06-30-2022 05:32 PM
I have a 13.84.A2 error code on my finisher and it seems that an obstruction is in the center of the paper path. I force the paper out an it appears that after Ipush a flap up jam goes away then it returns shortly after. Is there a unit broken and can it be ordered to replace. i have an MFP E82550Ddn with a stapler /stacker finisher . I placed a buffer diverter and buffer solenoid on order but not sure if this w
07-01-2022 09:06 PM
Have you run the diagnostic tests built into the printer that would likely show you if a sensor has failed?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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