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‎12-28-2020 02:15 PM

HP Recommended
Product: hp offoce jet pro 6968
Operating System: Microsoft Windows 10 (64-bit)

Home pc, do not print very often.

Several messages. Didn't turn off properly (turn off and restart)

Paper jam (there is none)

error: 0x6100004a contact hp

Category:
1 REPLY 1

‎01-07-2021 09:31 AM

HP Recommended

@Bootsie25

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c05079673

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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