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‎01-07-2023 07:13 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M281cdw
Operating System: Microsoft Windows 11

error message:  Load Tray 1, plain,  letter. or click OK to use available media.

I have tried all of the settings on the printer, but I still get this error message.

 

Category:
2 REPLIES 2

‎01-13-2023 05:29 AM

HP Recommended

Hi @John851,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please follow the steps from this document here and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎01-17-2023 03:40 AM

HP Recommended

Hi @John851,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

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