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HP Recommended
HP LaserJet Premium 6700

Get error message on printer - 0x6101bed

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I agree.  Sounds like the ADF scanner has failed.

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4 REPLIES 4
HP Recommended

This is usually a printhead error.  Power off printer.  Remove network, USB, fax, cables.  Remove power cable for two minutes.  Re-connect power cable.  Power on.  When you hear carriage movement, remove power cable.  See if you can move carriage assembly by hand.  If so, remove and inspect printhead.

HP Recommended

Thanks. tried that. no luck. Printer prints a sample color page, however, when I try to make a copy, all I get is a blank page...think I need a new printer.

HP Recommended

I agree.  Sounds like the ADF scanner has failed.

HP Recommended

Thanks for your help...

 

Pete

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