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1 ACCEPTED SOLUTION
4 REPLIES 4
01-04-2021 03:14 PM
This is usually a printhead error. Power off printer. Remove network, USB, fax, cables. Remove power cable for two minutes. Re-connect power cable. Power on. When you hear carriage movement, remove power cable. See if you can move carriage assembly by hand. If so, remove and inspect printhead.
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