false paper jam error message

Mike21811 · ‎09-10-2023

HP M254dw false paper jam error message. There is no paper jammed, but the error message doesn’t clear.

Repairatrooper · ‎09-10-2023

Try this test to narrow things down. Disconnect the printer from your computer and power off. Power on without being connected to the computer. If the error immediately returns then there is a good chance there is a jam or a sensor is broken. The design of this printer is prone to an error called "fuser wrap", where a piece of paper rolls around one of the rollers in the fuser and causes the sensor to stick. The problem is that this is nearly impossible to see unless you take the printer apart and remove the fuser.

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