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hursitoglu
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HP Recommended
HP OfficeJet Pro 9010 All-in-One Printer

Hi, I bought a hp 9010 printer 2 years ago from amazon. In the system, the printer's warranty seems to be over, but it was said that there is a 3-year international warranty on Amazon. My printer is not working right now, the problem is that the printer does not pick up paper even though there is paper. after a long time he tells me to put a paper on the tray. I left it in the fault information. there was no turning back. I want my problem to be fixed as soon as possible.

 

Case number:

Product Description: HP OfficeJet Pro 9010 All-in-One Printer

Product Number: 3UK83B

 

The problem is that the printer does not pick up paper even though there is paper. after a long time he tells me to put a paper on the tray.

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@hursitoglu

 

Welcome to the HP Support Community.

 

Have you tried these steps?: https://support.hp.com/in-en/product/hp-officejet-pro-9010-all-in-one-printer-series/23903057/docume...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 

 


I am an HP Employee

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