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10-25-2021 11:56 AM
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Please clean the rollers using the steps here: https://support.hp.com/in-en/product/hp-deskjet-plus-4100-all-in-one-series/29378221/document/ish_17...
Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16
Let me know if this helps.
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