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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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There is either something in the paper path that is catching the paper and folding it such as a jam left over or a piece of label. The next most common cause is a paper guide with a piece broken off. Have you had a paper jam recently that was hard to remove?
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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