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05-29-2022 11:12 PM - last edited on 05-30-2022 06:17 AM by VictorS
hp deskjet 2700 and it says the cartridge carrier can’t move? No paper jam. Any offers of help 🤦♀️🤷♀️
06-02-2022 06:49 AM
@Rxthis, Welcome to the HP Support Community! I’m here to help.
I understand you are not able to use the printer due to this error.
Check if the ink cartridges are placed properly.
If the issue persists,
- I've sent you a private message with further instructions to resolve this issue.
- In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Let me know how it goes.
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