hp office jet 7720 a3 paper

[DominikaW]

Hello, I load a3 paper by extending the drawer, I manually choose the a3 paper in the printer's setting and on my computer print setting and it communicates that the drawer is not closed so it cannot use the paper. on a4 it works normally.

[Nal_NR · Accepted solution]

Hi @DominikaW 

Welcome to the HP Support Community. 

I'd like to help!

Refer to this video URL link and see how it goes. 

You may also refer to this document

Hope this helps! Keep me posted for further assistance.
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