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HP Recommended
  • printer jam by cartridges
2 REPLIES 2
HP Recommended

I have same problem. 1 year old printer. As soon as warranty of 1 year expired this message started of jammed paper.

Nothing is jammed. The print cartridge does not move left. Gives error message 0x6100004a.

Bad support and useless printer.

HP Recommended

@mcgoved1 & @Dudprinter I have a list of steps that should help resolve your concern:

 

During a print job, the printer stops feeding pages, and a Paper Jam error message displays on the printer control panel. This indicates that paper might be jammed inside the printer.

NOTE: 

Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The following steps apply to both real and false paper jams.

Learn how to fix a paper jam on HP OfficeJet Pro 6900 printers.

 

Step 1: Look for jammed paper

Paper jams can occur in multiple areas of the printer. If you cannot find the paper jam in one area, continue to the next area until the jam is located.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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