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12-17-2021 04:58 PM
I am unable to print on photo paper. it seems like the paper begins to print, but then stops and i get a paper jam. I have no problem printing on regular copy paper. is there a way to clean the rollers.
12-21-2021 12:01 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I understand you have issues printing photos from your printer.
- Let's try these steps to resolve the issue: HP Printers - How to Print Photos (Windows)
- Refer to the: User Guide (page: 27 Recommended papers for printing)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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