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HP Recommended

its saying that the paper is jamed and the ink cartadrige is missing but there is no paper jamed and the ink cartdrige want move across for me to check the ink

1 REPLY 1
HP Recommended

Hi @wendnewb

Welcome to HP Support Community. This is a great place to get support find answers.
Thank you for posting your query, I will be more than glad to help you.

To assist you better may I have the exact model name of the HP product?

 

Refer to this link: https://support.hp.com/us-en/document/ish_2039298-1862169-16

for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.