hp smart tank 515 could not print full page

[kyawwinnaing01]

hp smart tank 515 could not print full page eror massage

[Raj_05]

Hi @kyawwinnaing01,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The error message "HP Smart Tank 515 could not print full page" indicates that there is an issue preventing your HP Smart Tank 515 printer from printing an entire page. This problem could be caused by various factors, and troubleshooting steps are needed to determine the exact cause. Here are some steps you can follow to resolve this issue.

Check Ink Levels:

• Ensure that there is enough ink in all the ink tanks. Low ink levels can lead to incomplete prints.

Paper Tray and Paper Quality:

• Make sure that the paper in the paper tray is correctly loaded and is of the appropriate type and size for the print job.

Print Settings:

• Verify the print settings on your computer. Ensure that you have selected the correct paper size and type in the print settings.

Printer Driver:

• Ensure that you have the latest printer driver installed on your computer. You can download the latest driver from the HP website.

Print Queue:

• Check the print queue on your computer to make sure there are no pending print jobs that could be causing conflicts.

Restart the Printer:

• Turn off the printer, unplug it from the power source, wait for a few seconds, and then plug it back in and turn it on. This can sometimes clear minor errors.

Firmware Update:

• Check if there is a firmware update available for your HP Smart Tank 515 printer. Updating the firmware can resolve many issues.

Clear Print Spooler (Windows):

• If you're using a Windows computer, you can try clearing the print spooler. Open the "Services" application, find "Print Spooler," right-click on it, and select "Restart."

Clear Print Queue (Mac):

• If you're using a Mac, open the "Printers & Scanners" preferences, select your printer, and click the "Open Print Queue" button. Remove any stuck print jobs.

Reinstall the Printer (Optional):

• As a last resort, you can try uninstalling and then reinstalling the printer on your computer.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support