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‎11-06-2023 03:09 PM - last edited on ‎11-06-2023 03:11 PM by Retired

HP Recommended
Product: HP ENVY 7955E ALL IN ONE

my printer is still under warranty and needs to be replaced but they sent me a label with the wrong home address and i've been waiting for several days for the correct one and i still don't receive it and i need it to study at home.

Category:
1 REPLY 1

‎11-07-2023 01:55 AM

HP Recommended

Hi @lolilopez 

 

Welcome to the HP Support Community.

 

I'd like to help!

 

Apologies! To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you reach out to our phone support.

 

I would request you to contact our HP Support Engineers who should be able to sort this out. 

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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