ink access door stuck on hp desk jet 2630

[David2169]

The ink access for on my printer is stuck or jammed, don't want to force it in case it breaks. Print quality is also a bit rough with horizontal banding on photos. Haven't used the printer for a while so was trying to change the ink in case that was causing the banding issue and now, of course, the drawers stuck!!!

[Betty0610]

@David2169

Welcome to the HP Support Community.

I'd be happy to help.

Try the steps from here: https://support.hp.com/us-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/model/167793...

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[David2169]

Impossible to check any obstructions because the cartridge access drawer is jammed. The problem is the door itself being jammed making changing ink cartridges impossible. I could try to force it but it’s quite flimsy and may break easily…

please note I was quite specific about the door being jammed, there is no paper or other obstruction, 

[Betty0610]

I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!