I have a "Paper Jam" message but there is no paper in the feed, rollers or duplexer. I cleared the message and the printer tried to feed a sheet of paper but the ink cartridge carrier appears to be jammed to the right side. I tried to manually move the carrier to the middle but it seems to be stopped by a mechanical-like stop. Is there a way to release this stop or disassemble the cover to see if there is something else that is stopping the carrier?
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