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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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input trays setup
12-11-2020 11:12 AM

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Hi all, i need help please. I use windows server 2012 r2 version 6.3. Printer works quite well but I can't install the driver properly. I need to use both imput trays for A4 paper. But the second one remains as a photo tray with photo size paper, which isn't helpful for me. HP support couldn't help. Anyone can telle me please how i can correct this please ?
Thank you in advance !
12-12-2020 09:47 AM

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Have you changed the paper size and type directly on the machine itself? If you have and it does not seem to take or hold the setting I would suggest that you perform a factory reset as sometimes the systems just seem to get confused.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
12-12-2020 12:34 PM

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My HP Envy 7645 suddenly has a “photo tray is blocked” message. I’ve tried every suggestion I can find. How does one do a “factory reset”?

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