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HP Color LaserJet Managed MFP E67650dh
Microsoft Windows 10 (64-bit)

Video or diagram showing removal of tray 4 lift kit item JC93 01118A  

1 REPLY 1
HP Recommended

The part number you post JC93 01118A   is the lift kit for HP A3 models based on a Samsung design. The model number you have posted is an HP A4 based on a Canon designed engine and therefore they are not compatible. Either you have the wrong part number or you have posted the wrong model number.

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