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‎02-08-2025 05:47 PM

HP Recommended

My printer keeps telling me to remove any paper jams and make sure the paper tray is installed properly

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1 REPLY 1

‎02-10-2025 12:45 PM

HP Recommended

Hi @tommy169,

 

Welcome to the HP Support Community! We're thrilled to have you on board! 

 

Thanks for posting your query! We're here to help you get back up and running. To better assist you, could you please share your printer's serial number or product number with us via private message? 

 

Need help finding your product number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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