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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- loose paper glide on HP Laserjet MFP227

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11-30-2023 06:13 PM
I was changing the toner cartridge and instead of pulling the old cartridge out, I pulled out the part in the picture below. I'm not what this part is called - looks like it helps ensure that paper glides out correctly during the printer process. The part is not broken, yet I can't figure out how to re-install it. I need advice or instructions.
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Accepted Solutions
11-30-2023 06:26 PM - edited 11-30-2023 06:40 PM
There is a picture of where it fits here
https://www.youtube.com/watch?v=25eZuA7420Y
It is part of the fuser
https://www.ebay.com/itm/285150864595
Video on replacing fuser
https://www.youtube.com/watch?v=8GDgtXnZbMw
8:56 into this video that part is put back on
https://www.youtube.com/watch?v=wRYlLqk5WYg
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
11-30-2023 06:26 PM - edited 11-30-2023 06:40 PM
There is a picture of where it fits here
https://www.youtube.com/watch?v=25eZuA7420Y
It is part of the fuser
https://www.ebay.com/itm/285150864595
Video on replacing fuser
https://www.youtube.com/watch?v=8GDgtXnZbMw
8:56 into this video that part is put back on
https://www.youtube.com/watch?v=wRYlLqk5WYg
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
12-01-2023 08:37 PM
I really appreciate your help. The videos help me see where this part goes. I was hoping for a way to put this part back in place on the fuser without having to take the entire printer apart and remove the fuser. The printer was working fine until I accidentally pulled this part off rather than pull out the toner cartridge. Is it possible to put the part back in place?