Create an account on the HP Community to personalize your profile and ask a question
04-01-2022 11:12 PM
For the entire time I have owned this printer, it has jammed about half the time when printing envelopes. I've just repeatedly pulled out the trays and eventually gotten the needed envelopes printed--too busy to take time to find support. Until now, two days after my warranty expired. I cannot get a single envelope to print in either tray. It just doesn't seem to be able to pull the envelope out of the tray. The envelope h
04-02-2022 09:08 AM
Envelopes should only be loaded in the MP tray on this model, never in tray 2. Where is the jam occurring?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
Didn't find what you were looking for? Ask the community