cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 0
Message 1 of 5
165
Flag Post

machine feeds 6 sheets and the 7 sheet jams when turn initially on.

HP Recommended
HP p1102W

machine feeds 6 sheets and the 7 sheet jams when turn initially on.

Tags (1)
4 REPLIES 4
Highlighted
Level 12
Level 12
6,046 5,990 648 1,531
Message 2 of 5
Flag Post
HP Recommended

Please clarify the issue a little. When you turn the printer on, it feeds six pages (are they blank) and jams on the seventh? Or are you able to print six pages of a job? If the printer starts feeding paper while initializing it can be due to a jammed sensor and the printer is trying to clear the paper path or you may have a stale job in your print queue that is causing a problem. Eliminate the computer as a possible issue by disconnecting the usb or network connection to the printer and then cycling the power. If you get the issue then you have a hardware problem, possibly a stuck solenoid or sensor in the feed path.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Reply
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Yes it is all blank pages.  Thanks so much. Where us the sensor located and can you show me a photo of this may fix it and greatly help me 

Reply
0 Kudos
Highlighted
Level 12
Level 12
6,046 5,990 648 1,531
Message 4 of 5
Flag Post
HP Recommended

I do not have an 1102 nearby, typically the sensors on these units are in the fuser, in the tray feed and at the exit.

 

Repairatrooper_0-1601248607426.png

If you open the door and remove the toner you should be able to to see the some of the flags but this engine design does have one at the back of  the fuser that is harder to get to. You likely have a stuck flag and the printer tries numerous times to clear itself and then fails. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Reply
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 5 of 5
Flag Post
HP Recommended

can you send me a photo of what the senson looks like. i used my comp air to blow out all the dust in printer but it still feeds pages upon powering up.  thanks how can i repay you for your help>?>>

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation