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HP Recommended
hp officejet pro 8715
Microsoft Windows 10 (64-bit)

my 8715 printer starts to print in the middle of the page when i use card stock, when i use regular paper it works fine.

1 REPLY 1
HP Recommended

@bobyak 

 

Welcome to the HP Community.

 

One place to check:  Alert the printer to your paper size and paper type.

 

 

Open the Tray where the paper is loaded.

Wait a couple of seconds.

Close the Tray.

Immediately look for a message on the printer control panel to accept / modify / edit the paper size - paper type.

         Change the paper type to Card or Brochure - not plain paper.

         Do not select Photo Paper...

 

Next,

Make sure your Printing Preferences are set to use the correct paper size / paper type for your current job.

Hint:  Do not select plain paper when using card paper.

 

Set the Preferences – Windows

 

NOTES

  • This section is not applicable to Mobile Printing.
  • Access to the complete Printer Preferences requires having installed the Full Driver printer software.
  • Printing Preferences are available directly from the driver. 
  • Printing Envelopes?  See NOTE

 

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

 

  • When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” or similar.

 

 

NOTE >> Preferences and Envelopes

Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign. 

 

 

==============================================================================

Examples -

 

Retain / Modify / Check the Paper Size / Type - Tray and Paper Management

Retain_Printing_Preferences_9Retain_Printing_Preferences_9

 

=================================================================

General Example - Printing Preferences - Everyday Printing

 

Reminder:  Select the right paper type and size for the current job...

 

9025_Printing_Preferences_Everyday_39025_Printing_Preferences_Everyday_3

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

HP OfficeJet Pro 8715 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.