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‎03-02-2023 03:50 AM

HP Recommended
Product: HP ENVY Photo 6234 All-in-One Printer

my envy 6234 jams A4 paper on the upper right corner when printing, how can I make it work again? it just prints the first then it jams

1 REPLY 1

‎03-03-2023 08:15 AM

HP Recommended

Hi @MonicaUK2022,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Perform the steps from this document here and see how it goes. 

 

Try updating firmware

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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