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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended
hp pavillion 15 EC 0021nr
Microsoft Windows 11

My printer HP Office Jet Pro 8720 has suddenly stopped accepting card stock.  It accepts heavy photo paper and regular paper but will not pull card stock.  I have used it for the past 3 years without a problem, now all it does is jam with card stock.  Have reset the printer, followed all instructions for unjamming, etc,  

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