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HP Recommended
hp pavillion 15 EC 0021nr
Microsoft Windows 11

My printer HP Office Jet Pro 8720 has suddenly stopped accepting card stock.  It accepts heavy photo paper and regular paper but will not pull card stock.  I have used it for the past 3 years without a problem, now all it does is jam with card stock.  Have reset the printer, followed all instructions for unjamming, etc,  

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