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Corzo90
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my printer gives the paper jam error and I have checked everything and it is clean

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my printer gives the paper jam error and I have checked everything and it is clean

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Ron20201
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HP Envy 5540

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TEJ1602
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@Corzo90 and @Ron20201, Welcome to HP Support Community!

 

If you have already performed the steps from the document Paper Jam Error and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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