my printer mfp m283fdw auto feeder will not feed for scan but works fine for copy and fax

[Ed_V]

my printer mfp m283fdw auto feeder will not feed for scan but works fine for copy and fax

[Raj_05]

Hi @Ed_V,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP MFP M283fdw printer's automatic document feeder (ADF) is not feeding for scanning but works fine for copying and faxing, there are a few troubleshooting steps you can try.

Check Document Condition: Ensure that the documents you are trying to scan are not wrinkled, torn, or too thin. The ADF may have difficulty feeding such documents.

Clean ADF Rollers: Sometimes, dust and debris can accumulate on the rollers, affecting their ability to grip the paper properly. Clean the ADF rollers:

• Turn off the printer and unplug it.
• Open the ADF cover.
• Clean the rollers using a lint-free cloth lightly moistened with water. Ensure they are dry before closing the cover and powering on the printer.

Adjust Paper Settings: Make sure the paper guides inside the ADF tray are adjusted correctly to fit the size of the documents you are scanning.

Restart the Printer: Turn off the printer, wait for about 30 seconds, and then turn it back on. This can sometimes resolve temporary glitches.

Update Firmware: Check if there are any firmware updates available for your printer. Sometimes, updates include fixes for scanning issues.

Reset ADF Settings: You can try resetting the ADF settings to default:

• Go to the printer's control panel or the web interface (using its IP address).
• Navigate to ADF settings or Scan settings and look for an option to reset to default.

Check for Paper Jams: Even if it works for copying and faxing, there might be a very small paper jam or sensor issue specifically related to scanning. Check the ADF thoroughly for any obstructions.

Test with Different Documents: Try scanning different types and sizes of documents to see if the issue persists across all types or just specific ones.

By following these steps, you should be able to troubleshoot and resolve the issue with your HP MFP M283fdw printer's automatic document feeder not feeding for scanning.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support