need on site repair for all-in-one Envy 5544

[gwendoline1]

Need on site repair for HP Envy 5544 as I cannot access feeder which has labels stuck on it and it's not printing properly

[Dragon-Fur]

@gwendoline1 

Welcome to the HP Community Forum.

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@gwendoline1 wrote:

Need on site repair for HP Envy 5544 as I cannot access feeder which has labels stuck on it and it's not printing properly

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Well, maybe -- the cost for having a repair tech come onsite would very likely be more than the printer is worth.

HP does not make house calls for printers or other devices unless there is a contract that includes this type of service.

That said, if you managed to purchase a Care Pack contract that includes this service for this printer,

then, Yes - Contact UK >  HP® Customer Support - UK

What to do?

Try to fix the printer --

If "feeder" refers to the Automatic Document Feeder (ADF),

it might be possible to open the ADF and remove the stuck labels.

Try here:

 Automatic document feeder does not pick paper or feeds too many sheets

Step 1

All the rest of the printer cleaning steps here:  Paper Jam Error

What else?

If you can do so, consider taking your printer to a local repair house in your area.

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HP ENVY 5544 All-in-One Printer 

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