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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended
HP ENVY 4500 e-All-in-One Printer

My husband cleared a paper jam, ripping out the paper and this curved, 5-tab off-white plastic piece. I've looked everywhere online for what this piece is called. I can vaguely see the piece in YouTube videos, but not enough to know how exactly to reattach it. Also, I can't tell if the piece is broken in any way. How do I reinsert this piece so the printer doesn't jam anymore? printerpiece.jpg

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