• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎03-11-2022 06:55 PM - edited ‎03-11-2022 07:07 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

This is on a Dell Optiplex 9020 mini desktop pc, OS Win 10 Pro 64bit.  I picked up this Envy Inspire 7955e inkjet printer from the Veterans Warehouse Thrift Store where I volunteer in the electronics dept. I saw the 7955e printer all boxed up. I bought it. When I got home I found the rod on the right side  of the black output feeder rollers was out of it's mount and the 2 white plastic guides are totally off there mounts.  Question is how do I fix it?

 

 

Steve-kc7byp
Category:
1 REPLY 1

‎03-12-2022 09:14 AM

HP Recommended

Post some pictures please.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.