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09-02-2022 10:27 AM
Welcome to the HP support community.
I understand that the paper stopper is broken, I am glad to assist you.
This seems to be a driver issue and requires one on one interaction to fix the issue.
I am sending you a private message with the steps to talk to HP support. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee
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