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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
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Sometimes you can "floss" the paper path out by using a stiffer piece of paper or thin mylar and use it like a push stick to get the rest of the paper out. Be sure to only push in the normal direction of travel to avoid damaging paper sensor flags.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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