Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Hello - trying to print. My paper tray shows empty, but paper is in the tray. Won't print.
Thanks for the help
Welcome to the HP Support Community.
Are you able to copy?
Let's try to reset the Printer here:
Reset the product
Also, try connecting the Printer to a different wall outlet directly.
Also, try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
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