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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
Example: HP Officejet 6600/6700

Paper will not feed when trying to copy or print from laptop or iPad.

1 REPLY 1
HP Recommended

@GR701, Welcome to HP Support Community!

To be able to assist you better, I'd like to know the following-

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 
  • Is there any error message on the printer?
  • Did you check for any paper jams?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.